WHO WE ARE
The Site is operated by Jonathan’s Watches Ltd, a company registered in England and Wales under company number 13850387, whose registered office is at Churchill House, 137–139 Brent Street, London NW4 4DJ. Jonathan’s Watches Ltd is the data controller responsible for your personal information and is registered with the Information Commissioner’s Office (ICO) under registration number C2045628. You can contact us about this Privacy Policy or your personal information at [email protected].
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://jonathans-watches.co.uk/ (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
WE COLLECT DEVICE INFORMATION USING THE FOLLOWING TECHNOLOGIES
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally we use this Order Information to:
- Communicate with you
- Screen our orders for potential risk or fraud
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. These include our payment providers (Opayo by Elavon and Klarna), who process your payment details directly — we do not see or store full card numbers; our delivery partners (Royal Mail and DPD), who receive your name, delivery address and contact details; our email service provider for order and account emails; and, only if you allow them through our cookie banner, analytics and advertising services (Google Analytics, Microsoft Clarity and Meta/Facebook). We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads GOOGLE - https://www.google.com/settings/ads/anonymous BING - https://advertise.bingads.microsoft.com/enus/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
Under UK data protection law (the UK GDPR and the Data Protection Act 2018) you have the right to: access the personal information we hold about you; have it corrected if it is wrong; have it deleted; restrict or object to our use of it, including objecting at any time to direct marketing; receive a copy of it in a portable format; and withdraw your consent at any time where we rely on consent (for example for analytics and advertising cookies — use the cookie settings link on any page). To exercise any of these rights, email us at [email protected]. We will reply within one month.
LEGAL BASIS AND INTERNATIONAL TRANSFERS
We use your Order Information to perform our contract with you and to meet our legal obligations (for example accounting and tax records). We use Device Information for analytics and advertising only with your consent, given through our cookie banner. We use your information to prevent fraud and to improve our Site on the basis of our legitimate interests. Some of our service providers (for example Google, Microsoft and Meta) may process your information outside the UK, including in the United States; where they do, the transfer is protected by UK adequacy regulations or by the safeguards approved by UK law, such as the International Data Transfer Agreement.
DATA RETENTION
We keep Order Information for six years after the end of the financial year in which the order was placed, because UK tax and company law require us to keep these records. If you create an account, we keep your account details until you ask us to close it. If you sign up to marketing emails, we keep your email address until you unsubscribe. Analytics and advertising cookies are kept for the periods set out in our Cookie Policy.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected].
If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator: ico.org.uk/make-a-complaint, telephone 0303 123 1113.