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Accessibility

We want everyone to be able to use jonathans-watches.co.uk. This statement explains what we do to make the site accessible and how to tell us if something is in your way.

What we do

  • Every page can be used with a keyboard alone; the current focus is always visible.
  • Text can be resized to 200% and the layout still works, including on phones.
  • Colour is never the only way information is conveyed; text and background contrast meets WCAG 2.2 AA.
  • Product images carry descriptive alternative text; decorative images are hidden from screen readers.
  • Motion is reduced automatically when your device asks for reduced motion.

Known limitations

  • Some older blog posts and product descriptions were written before this statement and may lack headings or alternative text. We fix these as we find them.
  • Third-party services (payment providers, live chat) have their own accessibility standards which we do not control.

Tell us about a problem

If you cannot use part of this site, or need information in another format, email [email protected] or message us on WhatsApp. Please tell us the page address and what went wrong; we aim to reply within two working days.

Jonathan’s Watches
Customer support · Mon–Fri, 9am–5pm
Here are some answers of some of the common questions.
We will be happy to answer to any other questions in our contact page
When do I receive the tracking number?
How to track my order?
How long the delivery takes?
What to do if the package returns to you and not being delivered?
How to return an item?
What about faulty items?
Do you supply warranty?
Are your watches authentic?